Policies

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There will be a mandatory $80 charge if we arrive at a pre-determined location on the specified date and the pet is not available for grooming. The charge will also be applied if you cancel on the same day of your appointment. We schedule our pet styling by appointment only. If we reserve a time slot for your pet, and your pet will not be available at the designated time, we ask you to cancel 24 hours in advance.

We also ask that you rebook your next appointment for your pet on the day we groom your pet. Even if you are a regular client, without reserving a spot, I cannot guarantee an appointment for your next visit.

 Every effort is made to protect your pet’s skin and coat while removing the hair on a matted pet. The safety and comfort of your pet is our top priority.

A pet’s coat that has not been attended to for an extended period may become extremely sensitive and incur clipper marks, abrasions, rashes, nicks, itchiness, or redness. Shaving extremely matted ears might also encourage headshaking, causing hematomas.

You, as the pet owner, agree to in no way hold Pawsitively Picture Perfect Mobile Grooming responsible for any problems resulting from the grooming of your matted pet. Additional fees starting at $30.00 will be applied to matted dogs. 

 Pawsitively Picture Perfect Mobile Grooming reserves the right to refuse service on some pets if we feel they will be best served in a veterinary facility. If we accept to groom any animals with behavioral issues, Additional charges will be set per their behavior. In the grooming process, every effort is made to make your pet as comfortable as possible.

We do not muzzle or restrain your pet unless completely necessary. We do NOT groom dogs that bite. If the dog behaves badly, the groom will NOT continue, and your scheduled services fee will be required. 

If your pet has an infestation of fleas and or ticks, you will be charged an additional fee , $25.00 per pet for parasite control.  I thoroughly disinfect my van between clients to ensure contamination does not occur. 

 Payment is due on the day service is performed. At this time, acceptable payment types are cash, checks, or credit cards. Any special requests must be made in advance. If a check gets returned to us because of an Account Closed or Non-Sufficient Funds, we do charge an additional $35.00 fee to cover additional paperwork and charges incurred to us by our bank, and future payments accepted will be CASH only. 

By law, all dogs are required to be up-to-date on Rabies. 

We follow vaccine recommendations by the AAHA. Protecting your pet is your responsibility. We do not handle pets who cannot have the rabies vaccine due to health concerns. All dogs must have had the core vaccines as puppies, and dogs over a year old must have had a core vaccine booster.

Core Vaccines:

o Rabies

o Combination vaccine:

          o Distemper

          o Adenovirus-2

          o Parvovirus

          o +/- Parainfluenza

Other vaccinations may be recommended by your veterinarian, including Canine Flu.

Puppies

With your veterinarians ' approval, I accept puppies after the 2nd set of vaccinations (after 12 weeks of age).

All puppies are recommended to have had three series of puppy shots; after the 3rd series of puppy shots, boosters must be given at one year old to complete the puppy's core vaccines. 

If you are not 100% completely satisfied with my grooming service, please contact me within 24 hours of the groom, and I will do my best to resolve your issue. 

Working with animals is never predictable, and if a situation should arise where I feel veterinary attention is needed your consent is required. I must have a signed Emergency Medical Treatment Release Authorization form on file.