If your pet has an infestation of fleas and or ticks, you will be charged an additional fee for parasite control. I thoroughly disinfect my van between clients to ensure contamination does not occur.
Pawsitively Picture Perfect (PPP) Mobile Grooming reserves the right to refuse service on some pets if I feel they will be best served in a veterinary facility. If I accept to groom any animals with behavioral issues, charges will be set in accordance with their behavior. In the grooming process, every effort is made to make your pet as comfortable as possible. I do not muzzle or restrain your pet unless completely necessary. I do not groom dogs that bite. If the dog is behaving badly, the groom will not continue.
Every effort is made to protect your pet’s skin and coat while removing the hair on a matted pet. The safety and comfort of your pet is the top priority. A pet’s coat that has not been attended to for a long period of time may become extremely sensitive and incur clipper marks, abrasions, rashes, nicks, itchiness, or redness. Shaving extremely matted ears might also encourage head-shaking causing hematomas. You as the owner, agree to in no way hold Pawsitively Picture Perfect (PPP) Mobile Grooming responsible for any problems resulting from the grooming of your matted pet. Additional charges on top of regular grooming fees apply to dogs that are extremely matted.
Payment is due on the day service is performed. At this time acceptable types of payment are cash, check, and credit cards. Any special requests must be made in advance. If a check gets returned to me because of an Account Closed or Non-Sufficient Funds, I do charge an additional $35.00 fee to cover additional paperwork and charges incurred to me by my bank, and future payments accepted will be cash only.
There will be a mandatory $75 charge if I arrive at a pre-determined location on the specified date, and the pet is not available for grooming. I schedule my pet styling by appointment only. If I reserve a time slot for your pet, and your pet will not be available at the designated time, I ask that you please cancel 24 hours in advance. I also ask that you rebook your next appointment for your pet on the day I groom your pet. Even if you are a regular client, without reserving a spot, I cannot guarantee an appointment for your next visit.
By law, all dogs are required to be up-to-date on Rabies.
We follow vaccine recommendations by the AAHA. Protecting your pet is your responsibility. We do not handle pets who cannot have the rabies vaccine due to health concerns. All dogs must have had the core vaccines as puppies, and dogs over a year old must have had a core vaccine booster.
o Combination vaccine:
o +/- Parainfluenza
Other vaccinations may be recommended by your veterinarian, including Canine Flu.
With your veterinarians ' approval, I accept puppies after the 2nd set of vaccinations (after 12 weeks of age).
All puppies are recommended to have had three series of puppy shots; after the 3rd series of puppy shots, boosters must be given at one year old to complete the puppies core vaccines.
If you are not 100% completely satisfied with my grooming service, please contact me within 24 hours of the groom, and I will do my best to resolve your issue.
Working with animals is never predictable, and if a situation should arise where I feel veterinary attention is needed your consent is required. I must have a signed Emergency Medical Treatment Release Authorization form on file.
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